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Have a question about your order, need help finding the right size, or want to know more about one of our dresses? LUCY SKY SHOP is here to help.
Email: vip@lucyskyshop.com
Response Time:
We typically reply within 24–48 business hours, Monday–Friday.
For faster assistance, please include your order number and a short description of your question.
Order Support
Questions about your order, order status, or order details.
Sizing & Fit
Need help choosing the right size or understanding the fit of a dress?
Shipping & Tracking
Questions about shipping, delivery, or tracking information.
Returns & Refunds
We can help with return requests and refund questions.
Product Information
Want to know more about a style, fabric, color, or availability? Just ask.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us with your order details and photos.
LUCY SKY SHOP
418 London Way
Lithia Springs, GA 30122
United States
Business Correspondence Only – Not a Return Address
Please contact us before sending any return. Our team will provide the correct return instructions and return address.
Monday–Friday: 9:00 AM–6:00 PM EST
Saturday–Sunday: Closed
We’re always happy to help, whether you’re choosing your next favorite dress or simply have a quick question.
LUCY SKY SHOP — Your style, your moment, your way.
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